When Bet Check can’t find your bet

First, retype the bet the way we search it

Matching runs against five fields on the live board: home team, away team, the selection text, the market name and the player’s name. Nothing else on your slip helps.

1. 1

   Name the team or the player

   That fragment is what narrows the search. "The over" has nothing to narrow on.

2. 2

   Add the market and the line

   "Jayson Tatum Over 25.5 points" lands on one row; "Tatum over" matches every Tatum prop and sends you to the picker.

3. 3

   Odds and book are optional

   Naming your sportsbook does not help us find the bet, but it pre-selects your book on the result.

4. 4

   Edit rather than restart

   The no-match and market-closed screens keep your text — Edit and try again reopens the box with it still there.

"We couldn’t find that bet."

The search came back empty. Usually one of these:

• ●The game has already started. Bet Check searches upcoming games only, so an in-play bet has nothing to match against.
• ●Nobody is posting that exact line. Alternate lines and deep props come and go all day. If no book we track is pricing it right now, it is not on the board to find.
• ●The wording was too loose — no team or player name to narrow on.
• ●It was a parlay we could only partly read — refused on purpose; see below.

"This line is off the board."

Tagged Market closed. Either the game has started and its pre-game lines have closed, or the book pulled that market. Bet Check does not price live, in-play markets, so once a game is under way that line is closed to us.

The screen names the selection and the matchup it landed on. Read that line: it is the fastest way to spot that we matched an earlier meeting of the same two teams rather than the game on your slip.

It found the bet, but not your price

Two results look like failures and are not. "Found it — which book?" means we matched the bet but do not know where you are betting; pick your sportsbook and the verdict fills in. Until then it stays neutral, because scoring your bet at some other book’s better price would flatter it.

"No live price there." means the line exists but that book is not posting it. Tap the all-books button (it carries the count) to see who is, or type the price you got into the custom-odds field (Custom odds on a phone, Try different odds on desktop) — also how you check a boosted price, since a boost is not a line any book posts. Matched the wrong bet? When the search turned up others, a Change bet link sits under the verdict, counting them.

Why it asks "Which bet is yours?"

When several rows are all plausible, Bet Check shows a short list and asks, instead of guessing. That happens with a full-game line versus a first-half line, the same matchup on two dates, or a line that does not quite agree with what we read off your text.

Picking a sportsbook chip first re-prices every candidate at that book, and one that book does not offer is labelled Not on it — often the answer by itself. None of these — re-enter hands your text back.

Screenshots, voice and half-read parlays

Scans accept JPEG, PNG, WebP and GIF; a very large image is rejected before it uploads. An empty scan gives "The image was blurry or cropped." Send a screenshot, not a photo of a screen, whole slip in frame, line and odds visible. Type it in manually arrives pre-filled with whatever we did read.

The voice option (Speak it on desktop, Speak on a phone) appears only if your browser supports it — no button means no voice, so use Paste text. When nothing usable comes back you get "We couldn’t hear a bet.", and its example is the shape to copy: selection, price and book in one breath.

Rate limits, outages and vanished history

"Too many checks in a row — give it a minute and try again." is a burst limit, not a ban; a screenshot says scans where a typed check says checks. Screenshot scans have a tighter allowance than typed checks, so pasting the bet as text often works.

"We can’t reach the sharp books." covers a dropped connection and a problem on our side alike. It shows rather than "no match" because an outage is not evidence your bet does not exist. Try again returns you to the start screen to re-submit.

Your check History lives in one browser on one device. Clearing site data clears it, a private window starts empty, and it follows neither your account nor your other devices. Entries are snapshots: reopening one shows "Saved check — prices may have moved since" with a Re-check button that reprices it live.