Why your feed says delayed

The short answer

Nothing is broken and it is not your connection. Signed-out visitors and Free accounts are served a snapshot of the board that we took earlier and held back on purpose. Plus and Pro read the live board instead. Pulling to refresh, reinstalling the app or changing your filters will not make a held-back board newer.

The prices you are looking at were correct when we took them. They are simply not the current ones, and a book can have moved off any of them since. Reading the board as it stands is what a paid plan changes.

It is a held-back snapshot, not a slow refresh

This is the part that surprises people: nothing is being filtered out of your feed for being too new, and refreshing faster on your end changes nothing.

1. 1

   We take a snapshot

   On a fixed cycle the server pulls the positive-edge, pre-game bets off the live board and keeps them in memory as one snapshot.

2. 2

   We keep the previous one too

   When a new snapshot is taken, the one before it is kept rather than thrown away.

3. 3

   You are served the older one

   Restricted feeds read the previous snapshot, not the new one, so the age we print is real. The app reports the snapshot’s actual age, rounded, and never states it as younger than the advertised figure.

So a held-back board always sits between one and two full cycles behind the live one — and every restricted visitor on that server sees the same board until it rotates. Your filters are then applied to that snapshot in memory, which is why narrowing to one sportsbook or league still returns a held-back list rather than a fresh one.

How to tell which board you are on

What else is capped, and what is not

Signed-out and Free feeds share the same caps: a short fixed list of bets with no infinite scroll, and the EV% kept on the first card only and hidden on the rest. The card beneath the last bet tells you how many more bets currently match inside that snapshot. The fair price — our no-vig estimate of what the bet is really worth — stays on every card at every tier, so you can always compare it against the book’s price yourself.

Signing up for a free account, before paying anything, changes these:

When the held-back board goes empty instead

If the snapshot stops refreshing for longer than the honesty window allows, we stop serving it altogether. You get an empty board with a retry — on the web, Fetching the latest data — rather than very old prices dressed up as merely held back. It retries on its own every few seconds, so leaving the screen open is usually enough. This is not a filter problem or an account problem, and it hits paid feeds too.

Getting the live board

On Plus and Pro the feed reads the board directly: it refreshes the moment prices change rather than on a rotation, the cap on how many bets you see comes off, and the EV% is on every bet. Current prices are on the pricing page.

New accounts start on a seven-day trial of the top tier with no card required, which is why a board that was live and suddenly is not usually means the trial ended rather than something breaking. Plans and what each one includes has the full picture.