Unsubscribe from DawBets emails

Two kinds of DawBets email

Everything we send is one of two things. Marketing broadcasts — product announcements, news, the occasional offer — go to a mailing list you can leave whenever you like. Account email is attached to your account and your subscription: receipts, a declined card, trial reminders, a cancellation confirmation, our reply when you write in. Unsubscribing turns off the first kind only.

Every message in the bottom three rows is listed, with what triggers it and when it lands, in Emails DawBets sends you.

How to unsubscribe

The unsubscribe link lives in the marketing email itself, and only there — a receipt or a trial reminder does not carry one. A one-off announcement sent by hand may not carry one either; if the email in front of you has none, ask us instead.

1. 1

   Open a marketing email from DawBets

   All of our mail comes from noreply@mail.dawbets.com. Check your Promotions tab or spam folder if nothing recent is in your inbox.

2. 2

   Use the unsubscribe link at the bottom

   That is what tells our email provider to stop sending you broadcasts.

3. 3

   Nothing else to do

   Your DawBets account picks the change up on its own — our email provider tells us you unsubscribed and we switch marketing email off on your profile. You do not have to tell us separately.

There is no email toggle in Settings

Worth being straight about: neither the web app nor the iPhone app has a marketing-email switch. The preference exists on your account — it is simply not exposed as a control you can reach. The unsubscribe link writes to that same preference, which is why it is the supported way to change it.

What keeps arriving after you unsubscribe

• ●Receipts and billing problems — a payment went through, a card was declined, or a charge needs confirming in your banking app.
• ●Trial and subscription notices — trial ending, trial expired, upgrade and downgrade confirmations, an annual renewal reminder, and a cancellation confirmation.
• ●Replies to something you sent us. In-app feedback gets a confirmation email, and replying to it reaches a person. An idea you post gets a confirmation too, plus a note when the team replies to it or ships it.
• ●A one-off "we miss you" note a week after a trial or subscription ends. It is sent once, and today it does not check your marketing preference — tell us if it reaches you after you have opted out.

We never email an address that was never confirmed at signup. If you never clicked the confirmation link, none of the above ever reached you — see confirmation link problems.

Addresses we captured before you had an account

If you gave us your email from a state page or the site footer without creating an account, that address becomes a marketing contact of its own, and the same unsubscribe link applies. Sign up later with that address and the preference travels with it: an address that had already unsubscribed stays unsubscribed on the new account. Sign up with a different address and it becomes a second contact, which you would need to unsubscribe separately.

What deleting your account changes

Deleting your account stops account email straight away — every scheduled email skips deleted accounts, the one confirming the deletion aside. Your marketing contact is a separate record, and it is removed when permanent erasure runs. Erasure happens no sooner than 30 days after deletion and is started by hand rather than on a timer, so we cannot promise you a date for it.

If unsubscribing did not stick

Give it a few minutes first — the change reaches us through our email provider rather than from inside the app. If broadcasts are still arriving a day later, email team@dawbets.com with the exact address that received it (it may not be your login address), the subject line and date of the last one, and whether you used the link or asked us to do it. That is enough for us to find the contact record and check what it says.