Delete or export your DawBets data

Asking for a copy of your data

DawBets has no export button. Nothing in Settings or in the iPhone app produces a download file, and there is no hidden link — the only route is to ask us, which is exactly what the privacy policy says.

1. 1

   Email team@dawbets.com

   Write to team@dawbets.com from the email address on the account. That address is how we match the request to an account.

2. 2

   Say what you want

   "A copy of the personal data you hold about me" is enough. If you only want one thing — your tracked-bet history, say — ask for that instead.

3. 3

   We reply to the account address

   We will not send account data anywhere else. If you have lost access to that inbox, say so and we will find another way to verify you.

Deleting is not the same as cancelling

Cancelling stops the billing and leaves everything else alone; deleting destroys the account. If you only want to stop paying, use Change or cancel your plan — you keep your history. There is no delete button on the website — you email us instead. The iPhone app has one at the bottom of Settings, so DawBets on iPhone is worth reading first for where that app stands. Delete your account has the procedure, what happens to a subscription, and what to do if you change your mind.

When the data is actually erased

Deleting locks the account, signs you out everywhere and queues your data for erasure. The rest of this article is the part that comes after: what erasure removes, and what outlives it.

Locking the account is instant. Erasing what sits behind it is a second, separate job, and it does not fire on a timer — someone on our team runs it. The privacy policy sets a 30-day grace period before erasure, so treat that as the earliest it can happen rather than a date it is guaranteed to happen on.

What erasure removes, and what it does not

Every row that does not simply say "deleted" is worth reading twice. A shared bet page stays reachable at its link after your account is gone — it just stops being connected to you. The analytics record is not cleared by the erasure job today, which is why we describe it rather than promise it away. An email address you gave us before you had an account is stored with nothing linking it to that account, so the erasure job cannot find it. And a post, reply or vote on the Ideas board holds your sign-in record in place, because those entries are attributed to it. Every one of those we can clear by hand — ask at team@dawbets.com. What data we store covers the rest.

California and other privacy rights

If you live somewhere with statutory privacy rights — California under the CCPA, and other places with comparable laws — you have the right to know what we collect, to have it deleted, and to opt out of the sale of personal information. We do not sell personal information. Email team@dawbets.com to exercise any of them; it is the one support address we can promise is read.

If your concern is analytics rather than your account, turning on Do Not Track in your browser is honoured automatically — you do not have to ask us for that one. What data DawBets stores about you lists what analytics receives in the first place.