Delete or export your DawBets data
Trust, safety & privacy · Web & iOS · Last updated October 3, 2026
Quick answer
There is no self-serve export button. Email team@dawbets.com from the address on the account and ask for a copy of the personal data we hold about you. Deleting the account is a separate action: it closes the account at once, and 30 days later a daily job removes your personal details — name, email address, sign-in, push tokens and mailing-list contact. Records of your activity, such as tracked bets, are kept in de-identified form for aggregate statistics and can no longer be linked to you.
Asking for a copy of your data
DawBets has no export button. Nothing in Settings or in the iPhone app produces a download file, and there is no hidden link — the only route is to ask us, which is exactly what the privacy policy says.
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Email team@dawbets.com
Write to team@dawbets.com from the email address on the account. That address is how we match the request to an account.
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Say what you want
"A copy of the personal data you hold about me" is enough. If you only want one thing — your tracked-bet history, say — ask for that instead.
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We reply to the account address
We will not send account data anywhere else. If you have lost access to that inbox, say so and we will find another way to verify you.
Your bet history is already in the app
Most export requests are really "I want my bets". Those are on My Bets whenever you are signed in, with the result of each one — you do not have to email anybody for that.
Deleting is not the same as canceling
Canceling stops the billing and leaves everything else alone; deleting destroys the account. If you only want to stop paying, use Change or cancel your plan — you keep your history. There is no delete button on the website — you email us instead. The iPhone app has one at the bottom of Settings, so DawBets on iPhone is worth reading first for where that app stands. Delete your account has the procedure, what happens to a subscription, and what to do if you change your mind.
When the data is actually erased
Deleting locks the account, signs you out everywhere and queues your personal details for erasure. The rest of this article is the part that comes after: what erasure removes, and what it keeps.
Locking the account is instant. Erasure is a separate daily job that picks up every account closed 30 or more days earlier — the grace period the privacy policy promises. Until then the account is locked but intact; after it, there is no way back in.
What erasure removes, and what it keeps
Erasure removes everything that identifies you and keeps the records of what happened, so our aggregate statistics stay accurate. What is kept sits under a random internal id with nothing left that points back to you.
| What we hold | What erasure does to it |
|---|---|
| Name, email address and password | Removed. The sign-in is replaced with an address that cannot receive mail, so the account can never be signed into again — and your email is free to sign up fresh |
| Google or X sign-in link | Removed, so signing in with that provider again starts a new account rather than reopening this one |
| Push and iPhone notification registrations | Revoked; nothing can be sent to your devices |
| Marketing email contact | Removed from our email provider. An address you gave us before you had an account — a state notify form, or the footer sign-up — is replaced with a one-way hash |
| Billing customer record | Your name, email, phone and address are blanked at our payment processor. The payment history itself stays there, under its own retention policy and legal obligations |
| Product analytics | Your email and name are removed from your analytics record; the de-identified event history stays |
| Tracked bets, usage and preferences | Kept, de-identified, for aggregate statistics |
| Ideas board posts and replies | Kept, shown as written by "Deleted user" |
| Bets you shared publicly | The page survives at its link, with nothing identifying you |
If you want something on the "kept" side removed as well — a particular shared bet page or an Ideas board post — email team@dawbets.com with the link. What data we store covers what we collect in the first place.
California and other privacy rights
If you live somewhere with statutory privacy rights — California under the CCPA, and other places with comparable laws — you have the right to know what we collect, to have it deleted, and to opt out of the sale of personal information. We do not sell personal information. Email team@dawbets.com to exercise any of them; it is the one support address we can promise is read.
If your concern is analytics rather than your account, turning on Do Not Track in your browser is honored automatically — you do not have to ask us for that one. What data DawBets stores about you lists what analytics receives in the first place.
Leaving DawBets does not close your sportsbook accounts
We are a pricing tool and never held your money, so deleting here changes nothing at any book. If you are leaving because betting has stopped being fun, closing those accounts and self-exclusion are covered in Responsible gambling and getting help. 21+.
Common questions
How do I export my DawBets data?
There is no self-serve export. Email team@dawbets.com from the address on the account and ask for a copy of the personal data we hold about you. Your tracked bets are already viewable on My Bets whenever you are signed in.
How do I make a CCPA or similar privacy request?
Email team@dawbets.com from the address on the account and say what you want — a copy of the data we hold, deletion, or both. There is no form and no self-serve tool, and we do not sell personal information, so there is nothing to opt out of on that front.
Is my data actually gone yet?
The account is locked immediately. Your personal details — name, email, sign-in, push tokens and mailing-list contact — are removed by a daily job once 30 days have passed. Records of your activity, such as tracked bets, are kept afterwards in de-identified form for aggregate statistics and cannot be linked back to you. Email team@dawbets.com if you want erasure confirmed in writing.
What happens to a bet I shared publicly?
Shared bet pages are detached from your account rather than deleted, so the link keeps working without identifying you. If you want a particular shared bet removed, email us the link.
Does erasure remove me from your analytics too?
It removes you, not the history. Your email and name are stripped from your analytics record, and the de-identified events stay under a random internal id so our aggregate numbers remain accurate.
Related help
Delete your account
How to delete a DawBets account, what happens to your data and your subscription, and what to do if you change your mind.
What data DawBets stores about you
The account details, bets, preferences, cookies and analytics DawBets holds — who processes them, and what we never do with them.
How to contact DawBets support
Support is team@dawbets.com. What Send Feedback does, when to email instead, and what to include so we can answer on the first reply.
Upgrade, downgrade, or cancel
Change your DawBets plan or cancel it: where each control lives, what happens to your access, and why it depends on where you subscribed.
Continue reading
Still need a hand?
Email team@dawbets.com and tell us what you were doing and what you saw. If it is about a specific bet, the share link or a screenshot gets us to the answer fastest.