Responsible gambling and getting help
Trust, safety & privacy · Web & iOS · Last updated August 28, 2026
Quick answer
If gambling has stopped being fun, call or text the National Council on Problem Gambling at 1-800-522-4700 — free, confidential, 24/7 — or chat at ncpgambling.org/chat. DawBets is an analytics tool with no connection to your sportsbook account, so it cannot block a deposit, cap a stake or exclude you: self-exclusion runs through your state’s gaming commission.
If you need help right now
The National Council on Problem Gambling runs a free, confidential helpline around the clock: call or text 1-800-522-4700. If you would rather type than talk, their live chat is at ncpgambling.org/chat. That is the same number printed at the foot of every guide and help page on this site, and it is the right number whether you are worried about your own betting or someone else’s.
- Gamblers Anonymous — find an in-person or online meeting at gamblersanonymous.org.
- GamTalk — a free peer-support community at gamtalk.org.
- Your state’s gaming commission — most states run a voluntary self-exclusion programme, and enrolling blocks you at the licensed sportsbooks in that state.
Signs betting has stopped being fun
Gambling may be a problem if you:
- Bet more money than you can afford to lose.
- Chase losses by raising your stakes after a losing run.
- Hide or play down how much you gamble to family and friends.
- Feel restless, anxious or irritable when you are not betting.
- Bet to escape stress or low mood rather than for entertainment.
- Need bigger stakes to get the same excitement.
- Have tried to cut back or stop and could not.
- Borrow money or sell things to keep betting.
- Let work, study or family responsibilities slide because of gambling.
You do not have to be in crisis to call
One item on that list is worth thinking about; several is worth a phone call. The helpline is confidential and free, and it is staffed for people who are still deciding whether they have a problem at all.
What DawBets cannot do for you
DawBets is not a sportsbook. We never accept a bet, hold funds or process a wager — every bet you place happens on a third-party book you reach on your own, under our Terms. We hold no account with any book, and that has a consequence people ask about constantly: we cannot stop you betting.
- No deposit limits and no loss limits. Set those inside each sportsbook’s own account tools.
- No self-exclusion. Enrol through your state’s gaming commission — one enrolment covers the licensed books in your state, which is more than any single app could do.
- No cool-off timer, and no way to lock you out of DawBets itself.
What we do control is what we put in front of you: a sportsbook link that came out of the Claude connector opens a leaving screen first, carrying a 21+ line and the helpline number. Tapping a book on a bet card inside DawBets opens that book directly.
The guardrails the product does build in
In Settings you set a Bankroll and a Risk Tolerance. Every recommended wager is then a fraction of the full Kelly stake for that edge — the picker names the fraction each option uses, and a lower risk tolerance means smaller bets relative to your bankroll. Kelly’s number is treated as a ceiling on one bet, not a target to hit.
- Player props are sized below a game line carrying the same edge, because individual-player outcomes carry more variance and more model uncertainty.
- Tracking is there to stop losses hiding. Tapping Track on a bet card — a paid-plan feature — records the price you actually got, so your record is the real one rather than the one you remember. See how bet tracking works.
- A positive edge is a long-run statistic, not income. Bets with a genuine edge lose often in small samples. Never stake money you need.
How old you have to be
You must be 21 or older to use DawBets. That is the eligibility rule in our Terms, and it is stricter than the handful of states that set their own minimum betting age at 18 — ours does not move to match them. The state-by-state guide covers where betting is legal and which books operate there.
Being honest about where that is enforced: there is no age checkbox at signup. The one place the app asks is the Claude connector, which makes you confirm once on the Age confirmation card at /connect-claude before it will answer anything. If we ever change that wording, every previous confirmation is voided and everyone re-confirms.
Taking a break, or leaving
- 1
Cancel the subscription
Open Settings and use Cancel subscription — see Change or cancel your plan. Access runs to the end of the period you have paid for.
- 2
Delete the account entirely
The account locks the moment you ask, you are signed out everywhere, and your tracked bets, bankroll and preferences are queued for erasure. There is no delete button on the website — email team@dawbets.com from the address on the account. The iPhone app has one in its Settings; DawBets on iPhone covers where that app stands. Delete your account walks through it, including how long a change of mind is still possible.
- 3
Do the sportsbook side separately
Cancelling or deleting here changes nothing at your books. Deposit limits, account closure and self-exclusion all live with them and with your state regulator.
On iOS: iPhone Settings carries a Call 1-800-GAMBLER row that dials the national helpline straight from the app — the same National Council on Problem Gambling service as the number above, under its other public line — with Delete account at the foot of the list. Deleting your account does not cancel an App Store subscription: cancel that in Apple’s subscription settings first, or you will keep being charged.
Common questions
What is the gambling helpline number?
Call or text 1-800-522-4700 for the National Council on Problem Gambling — free, confidential and open 24/7 — or use live chat at ncpgambling.org/chat. It is the number printed at the bottom of every guide and help page on the site.
Can DawBets stop me betting or set a deposit limit?
No. DawBets holds no account with any sportsbook, so it cannot block a deposit, cap a stake or exclude you. Deposit and loss limits are set inside each sportsbook; self-exclusion runs through your state’s gaming commission.
How old do I have to be to use DawBets?
You must be 21 or older under our Terms, wherever you live — a handful of states set their own minimum betting age at 18, but our rule does not follow them down. The Claude connector additionally asks you to confirm your legal betting age once before it will answer anything.
Does DawBets promise winning bets?
No. Expected value is a long-run statistical edge, not a prediction about any single bet. Bets with a real edge lose frequently over small samples, and sports betting carries real financial risk. Never stake money you cannot afford to lose.
How much of my bankroll should one bet be?
Set your bankroll and risk tolerance in Settings and let the suggested wager do it — it is a fraction of the full Kelly stake for that edge, and treats that as a ceiling. Lower risk tolerance means smaller bets.
Related help
Bankroll and stake sizing
Your bankroll is a sizing input, not a balance: where the wager-sizing settings live, what they change, and why they never restate your record.
How we size your wager
Kelly staking in DawBets: what Risk Tolerance changes, why player props are halved, and why some cards show no stake at all.
State legality and where DawBets works
Whether you can use DawBets where online betting is not legal, how state pages are kept current, and what happens to outbound sportsbook links.
Upgrade, downgrade, or cancel
Change your DawBets plan or cancel it: where each control lives, what happens to your access, and why it depends on where you subscribed.
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Still need a hand?
Email team@dawbets.com and tell us what you were doing and what you saw. If it is about a specific bet, the share link or a screenshot gets us to the answer fastest.